Shipping Policy
We're committed to a smooth, reliable, and convenient shopping experience — here's how we process, dispatch, and deliver every order placed with us.
1Order Processing
Once you place an order on the Rangriti website, you will receive an order confirmation on your registered email address or contact details.
Orders are generally processed within 1–3 business days after successful payment confirmation. Orders placed on weekends, public holidays, or during major sale/festival periods may require additional processing time.
We carefully inspect and pack every product before dispatch to ensure that your order reaches you safely.
In case there is any unexpected delay in processing your order, we will try to notify you using the contact information provided at the time of purchase.
2Shipping & Delivery Time
After your order has been dispatched, the estimated delivery time is generally:
Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, transportation delays, or other circumstances beyond our control.
The actual delivery time may also vary during festive seasons, sales, promotional events, or periods of unusually high order volume.
3Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, Rangriti may offer free shipping promotions or special shipping offers. The applicable shipping charges or offers shown at checkout will be considered final for that order.
4Order Tracking
Once your order has been dispatched, you may receive a shipping confirmation containing tracking information.
You can use the tracking details provided to monitor the status of your shipment.
Please allow some time for the tracking information to become active after the order has been handed over to the courier partner.
5Delivery Address
Customers are responsible for providing a complete and accurate shipping address, including:
- Full name
- House/Flat number
- Street/Locality
- City
- State
- PIN code
- Contact number
Rangriti will not be responsible for delays, failed deliveries, or additional charges resulting from an incorrect, incomplete, or inaccurate delivery address provided by the customer.
If you notice an incorrect address immediately after placing your order, please contact our customer support team as soon as possible. We will try to assist you, but address changes may not be possible once the order has been dispatched.
6Delivery Attempts
Our courier partners generally make multiple delivery attempts before returning an undelivered package to the sender.
Please ensure that someone is available to receive the order at the provided delivery address.
If an order is returned to Rangriti because of repeated unsuccessful delivery attempts, incorrect address information, refusal to accept the package, or other reasons attributable to the customer, additional shipping charges may apply if the order needs to be reshipped.
7Delayed or Lost Shipments
While we work with reliable logistics partners, delivery delays can occasionally occur because of circumstances such as:
- Severe weather
- Natural disasters
- Transportation disruptions
- Public holidays
- Courier operational issues
- Incorrect or incomplete address information
- High order volumes
- Unforeseen logistical circumstances
If your order appears to be significantly delayed or the tracking information has not been updated for an extended period, please contact our customer support team. We will coordinate with the courier partner and assist you in resolving the issue.
8Damaged Packages
Please check the package condition at the time of delivery.
If the outer package appears seriously damaged, opened, or tampered with, we recommend informing the delivery executive and contacting Rangriti customer support as soon as possible.
For damaged-product claims, customers may be required to provide photographs or videos of the package and product to help us investigate the issue.
9Wrong or Missing Product
If you receive an incorrect product, a missing item, or an order that does not match your purchase, please contact us within the applicable return/replacement period mentioned in our Return & Refund Policy.
Please keep the original packaging, tags, invoice, and other relevant materials until the issue has been resolved.
10International Shipping
Unless specifically stated on our website, Rangriti currently accepts orders for delivery within India only.
International shipping, if introduced in the future, will be governed by separate shipping terms and any applicable customs duties, taxes, or import regulations.
11Cash on Delivery
If Cash on Delivery (COD) is available for your location, the option will be displayed during checkout.
COD availability may depend on the delivery location, order value, courier serviceability, and other applicable conditions.
12Festival & Sale Period Delays
During festivals, special occasions, major sales, promotional campaigns, and other high-demand periods, order processing and delivery may take longer than the standard estimated timelines.
We appreciate your patience during such periods and will make reasonable efforts to dispatch and deliver your order as quickly as possible.
13Shipping Policy Changes
Rangriti reserves the right to modify, update, or change this Shipping Policy at any time without prior notice.
Any changes will be posted on this page with the updated effective date. Customers are encouraged to review this policy before placing an order.
14Contact Us
If you have any questions regarding your order, shipping, delivery status, or this Shipping Policy, please contact the Rangriti customer support team through the contact details provided on our website.
We are always happy to assist you and make your shopping experience with Rangriti as smooth as possible.